Question 1

What comes inside CUTZ?

Accepted Answer

Six premium beef burgers, six premium beef hot dogs, brioche burger buns and hot dog rolls, cheddar, lettuce, tomato, onion, pickles, jalapeños, our four house sauces and reusable cooling packs.

Question 2

How many people does it serve?

Accepted Answer

The Grill Box by CUTZ comfortably serves six. Add extra burgers or hot dogs if your group grows.

Question 3

Does the meat arrive chilled?

Accepted Answer

Always. Everything travels in a thermally insulated box with reusable ice packs and arrives cold.

Question 4

How long can the box remain chilled?

Accepted Answer

The box holds temperature for several hours after delivery. Move everything to the fridge as soon as you can.

Question 5

Where do you deliver?

Accepted Answer

We are launching across New Cairo, Fifth Settlement, Sheikh Zayed, 6th October and the North Coast. More areas open as we grow.

Question 6

Do I need a grill?

Accepted Answer

For now, yes — you bring the fire. The Grill Kit with a disposable grill, charcoal and firelighters is coming soon.

Question 7

Can I customize my box?

Accepted Answer

The Grill Box by CUTZ ships as a complete set. Custom builds are on the way, and you can already add extras.

Question 8

Can I add extra meat?

Accepted Answer

Yes. Extra burgers and extra hot dogs can be added to any order at checkout.

Question 9

Are your sauces included?

Accepted Answer

Every box includes our four house sauces — HOUSE, KETCHUP, MUSTARD and HEAT — in our own bottles.

Question 10

Are allergens listed?

Accepted Answer

Yes. Full allergen information sits on every product page and on the box itself.

Question 11

When should I order?

Accepted Answer

Order at least 24 hours before you want to grill. Weekends and holidays fill quickly.

Question 12

Do you deliver to Sahel?

Accepted Answer

Yes, through the summer season. Choose North Coast / Sahel at checkout for the delivery window.

Question 13

Can I order for events?

Accepted Answer

Absolutely. Message us on WhatsApp and we will build the order around your group.

Everythingyou asked.